Contact Us
Let’s Chat – We Don’t Bite! ;)
Have a question, a suggestion, or just want to share your favorite meme? Whatever it is, we’re all ears. Send us a message, and let’s make things happen! 😄
Contact Us
Let’s Chat – We Don’t Bite! ;)
Have a question, a suggestion, or just want to share your favorite meme? Whatever it is, we’re all ears. Send us a message, and let’s make things happen! 😄
Frequently Asked Questions
AI Agents Got You Thinking? Let’s Break it Down!
We’ve gathered the queries that come up most often here. Take a look at our FAQs and find the answers you need.
Frequently Asked Questions
AI Agents Got You Thinking? Let’s Break it Down!
We’ve gathered the queries that come up most often here. Take a look at our FAQs and find the answers you need.
What are AI agents and how can they help my business?
AI agents are fully autonomous systems that save time on complex manual tasks, enabling your business to do more. By combining various approaches, AI agents are able to take nuanced decisions, much like a human. Alix AI agent platform enables staff members to oversee work and manage approvals.
How reliable is an AI agent?
A new agent is like a recently hired employee, so training the agent is an important phase that helps to ensure the business goals are met. Over time, results improve until a satisfactory threshold is met. Human oversight functionality and guardrails protect your business and help increase efficiency.
How does Alix enhance customer communications?
Alix enables you to harness internal and external content to supercharge your communications. Updating content, getting answers to questions and personalising communications at scale all become possible with the platform.
Is the platform easy to use?
Absolutely! Alix co-designed the platform with all users in mind and takes care to ensure that the approach is accessible and easy to use. This means that communications can serve users that might otherwise need one on one support - one more reason that your business will unlock efficiencies.
Do I need a Whatsapp for Business license?
If you want to offer Whatsapp chat, you do not need to have your own license but we recommend it. A Whatsapp for Business is free to apply for and you may already have a Meta account if your organisation uses Instagram or Facebook for marketing or communications. Approval takes around 48 hours.
What support will I get from the Alix team?
Alix will run through a short co-design and workshop period with you and your wider team to clarify business goals and processes. Your dedicated project lead will work with you through the beta stages of Agent implementation, helping you to steer your AI agent’s performance.
What about data privacy?
Alix will work with you to meet your internal privacy standards and relevant regulation. We can help to keep proprietary documents under your control, ensure that hosting is aligned to your guidelines and advise on data security.
What are AI agents and how can they help my business?
AI agents are fully autonomous systems that save time on complex manual tasks, enabling your business to do more. By combining various approaches, AI agents are able to take nuanced decisions, much like a human. Alix AI agent platform enables staff members to oversee work and manage approvals.
How reliable is an AI agent?
A new agent is like a recently hired employee, so training the agent is an important phase that helps to ensure the business goals are met. Over time, results improve until a satisfactory threshold is met. Human oversight functionality and guardrails protect your business and help increase efficiency.
How does Alix enhance customer communications?
Alix enables you to harness internal and external content to supercharge your communications. Updating content, getting answers to questions and personalising communications at scale all become possible with the platform.
Is the platform easy to use?
Absolutely! Alix co-designed the platform with all users in mind and takes care to ensure that the approach is accessible and easy to use. This means that communications can serve users that might otherwise need one on one support - one more reason that your business will unlock efficiencies.
Do I need a Whatsapp for Business license?
If you want to offer Whatsapp chat, you do not need to have your own license but we recommend it. A Whatsapp for Business is free to apply for and you may already have a Meta account if your organisation uses Instagram or Facebook for marketing or communications. Approval takes around 48 hours.
What support will I get from the Alix team?
Alix will run through a short co-design and workshop period with you and your wider team to clarify business goals and processes. Your dedicated project lead will work with you through the beta stages of Agent implementation, helping you to steer your AI agent’s performance.
What about data privacy?
Alix will work with you to meet your internal privacy standards and relevant regulation. We can help to keep proprietary documents under your control, ensure that hosting is aligned to your guidelines and advise on data security.